Contact Seald
Pick the address that matches your question. Email is currently the only supported channel; we do not operate a phone line. We typically reply within two (2) business days, and within five (5) business days at the latest. Security reports are prioritized.
1. General
- Sales / general questions
- hello@seald.nromomentum.com
- Customer support
- support@seald.nromomentum.com
2. Privacy and data-subject requests
Use this channel to exercise GDPR / UK GDPR / CCPA / CPRA / state-omnibus rights (access, copy, deletion, correction, portability, opt-out of sale or sharing, opt-out of profiling, limit use of sensitive personal information).
- Privacy & DSAR intake
- privacy@seald.nromomentum.com
- Suggested subject lines
-
DSAR — AccessDSAR — DeletionDSAR — CorrectionDSAR — PortabilityDSAR — Opt out of sale/shareWithdraw electronic-records consentPaper copy requestUpdate contact informationYour Privacy Choices(CPRA "Do Not Sell or Share My Personal Information")
We will acknowledge your request within ten (10) business days and respond substantively within forty-five (45) calendar days (extendable by another forty-five days where permitted by law). To verify your identity, we will reply from privacy@seald.nromomentum.com and ask you to confirm from the email address associated with the documents or account in question; we do not ask for government identification, social-security numbers, or other sensitive identifiers.
3. Security and vulnerability disclosure
We welcome reports of security weaknesses. Our full Vulnerability Disclosure Policy describes scope, response timelines, and our safe-harbor commitment. A machine-readable copy of the contact information is published at /.well-known/security.txt per RFC 9116.
- Security reports
- security@seald.nromomentum.com
- Subject line
Security — <short title>- PGP key
- Available on request — see the VDP
4. Abuse, copyright, and illegal content
To report content sent through Seald that you believe is fraudulent, harassing, infringing, or otherwise prohibited by our Acceptable Use Policy:
- Abuse intake
- abuse@seald.nromomentum.com
- Subject line
Abuse — <short title>orDMCA — <short title>
For DMCA takedown notices under 17 U.S.C. § 512(c)(3), include all six required elements: identification of the work, identification of the material to be removed and its location, your contact information, a good-faith-belief statement, an accuracy statement under penalty of perjury, and your physical or electronic signature.
5. Legal notices and service of process
- Legal
- legal@seald.nromomentum.com
Service of process must follow the rules of our state of incorporation; emailing the legal address alone does not constitute service unless the recipient confirms receipt in writing. See our Imprint for the registered agent.
6. Accessibility
If part of the Service is not accessible to you, please contact accessibility@seald.nromomentum.com. We will provide a reasonable alternative arrangement, free of charge. See our full Accessibility Statement.
7. Postal address
Postal correspondence will be acknowledged but is the slowest channel and not recommended for time-sensitive matters.
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